Shipping Policy

Last updated: September 10, 2026

Order Processing

Orders are generally processed within 3–5 business days. Business days do not include weekends or holidays.

Preorders, personalized products, and other items requiring additional processing may have different timelines. When applicable, the estimated shipping timeframe will be provided in the product description.

You will receive a confirmation email with tracking information once your order has shipped.

United States Shipping

We ship throughout the United States using USPS.

Standard shipping is $4.95. Orders totaling more than $44 after discounts and before taxes qualify for free standard shipping.

Shipping costs and available services will be displayed during checkout.

Canadian Shipping

We ship to Canada for an additional charge calculated at checkout. Canadian customers are responsible for any customs duties, import taxes, brokerage fees, or other charges not collected during checkout.

International deliveries may take longer due to customs processing and other circumstances outside our control.

Delivery Estimates

Delivery dates provided during checkout or by the carrier are estimates and are not guaranteed. Weather, holidays, carrier delays, customs processing, and other circumstances may affect delivery.

Daydream Made is not responsible for delays caused by the shipping carrier, but we will make reasonable efforts to help resolve shipping problems.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address. If you notice an error, contact us as soon as possible at contact@daydreammade.com. We cannot guarantee that an address can be changed after an order is placed.

If an order is returned to us because of an incorrect address, failed delivery attempt, refusal, or failure to claim the package, the customer may choose to:

• Have the order reshipped after paying the new shipping charge; or

• Receive a refund for the returned merchandise, excluding the original shipping charge.

Orders that originally qualified for free shipping may still be subject to a reshipping charge.

Lost, Stolen, or Damaged Packages

If your order arrives damaged, please contact contact@daydreammade.com within 7 days of delivery. Include your order number, photographs of the damaged item, and photographs of the packaging so we can evaluate the issue and, when appropriate, submit a carrier claim.

If tracking has not updated for an extended period or your package appears to be lost, contact us and we will help investigate with USPS.

If tracking shows that a package was delivered but you cannot locate it, please check around the delivery location, ask other household members or neighbors, and contact your local post office. Packages confirmed as delivered to the address provided at checkout are not automatically eligible for a refund or replacement, but we will review concerns individually and assist when reasonably possible.

Order Changes and Cancellations

Contact us promptly if you need to change or cancel an order. Once an order has entered processing or has shipped, we may be unable to modify or cancel it.

Contact Us

Questions about your shipment can be sent to:

Daydream Made
contact@daydreammade.com